Privacy Policy
Your privacy is important to us. Learn how Physiogic protects and manages your personal data.
Effective Date: 9/17/2025
Last Updated: 9/17/2025
Physiogic Physiotherapy Clinic ("Physiogic," "we," "our," or "us") is committed to protecting the privacy and confidentiality of our patients, affiliates, employees, students, partners, and website users.
This Privacy Policy outlines how we collect, use, store, and protect personal information across all our services and operations.
By engaging with Physiogic—through our clinics, website (www.physiogic.com), online platforms, WhatsApp official account, or other communication channels—you consent to the practices described below.
1. Scope of Policy
This Privacy Policy applies to all services offered by Physiogic, including but not limited to:
- Physiotherapy and Rehabilitation Services – in-person and online consultations
- Sports Camps & Fitness Programs
- Diet and Exercise Plans – online and in-person
- Affiliate & Ambassador Program – referrals, commissions, and partnerships
- Internship & Fellowship Programs – for students and graduates
- Website and Digital Marketing Activities – including social media platforms and advertising
- Employment Verification and HR Services
2. Information We Collect
Physiogic collects personal, medical, financial, digital, affiliate, and training data necessary to provide our services. This may include:
- Health records and patient history
- Billing and payment information
- Affiliate tracking details
- Analytics and usage data from our website and digital platforms
We collect information through direct forms, online platforms, cookies, and partner integrations.
3. Purpose of Data Collection
We collect and process data for the following purposes:
- Patient care and treatment
- Clinic administration and record management
- Affiliate and ambassador program management
- Compliance with legal and regulatory requirements
- Marketing, communications, and outreach (with consent)
- Fraud prevention and security
4. Data Sharing & Disclosure
Physiogic does not sell or rent your data. Information may be shared only in the following cases:
- With authorized staff for patient care or administrative purposes
- With affiliates, technology partners, and service providers under confidentiality agreements
- When required by law, regulation, or legal process
5. Data Security
We use industry-standard security measures to protect your data, including:
- Encryption of sensitive information
- Role-based access controls
- Secure storage systems
- Regular data backups
Data Retention:
- Patient records are retained for 7 years
- Affiliate data is retained for 3 years post-termination
- Training data is retained for 5 years
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Request portability of your data
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Governing Law
This Privacy Policy shall be governed by the laws of the Islamic Republic of Pakistan. Any disputes arising under this policy shall be handled exclusively in Lahore, Pakistan.
8. Contact Us
Physiogic Physiotherapy Clinic
PH-1, 163-B, Iqbal Avenue Housing Society
Khayaban-e-Jinnah Road, Lahore, Pakistan
Website: www.physiogic.com
Email: info@physiogic.com
Phone/WhatsApp: +92-343-4118524
By using Physiogic services, you agree to the practices outlined in this Privacy Policy.